Same Realtor Listing and Buyers Email
When a realtor is double ending the deal they are listed in the system as both the buyer and the listing agent to track. The triggers for the email confirmation and others are triggered but I don't want duplicate emails going to the same realtor. Currently I place listing agent emails and text on hold to not duplicate them. Could we place a check box in the Buyer and Sellers details section of the order page - When listing and buyers are the same agent - that allow me to check which templates to send automated communication. Duplicate agent - check the buyers agent to send only buyers agent templates and the unchecked listing agent are all auto held.