Add the same feature for City, County, and State.
I have multiple counties that I cover and different tax rates for different counties.

Move addon services (ancillary) to a separate screen that comes up AFTER the customer has selected the inspection type (primary service)

Having both on the same selection screen, with the same background color makes it too easy for customers to miss.

If we could control what optional services appear based on the primary service selection, even better.

ISN has so many good business, inspection, agent, etc. reports and I believe we should be able to automate these reports. For example, create an automated schedule where every Friday at 6PM the call close report for the week is emailed to a specified email address. Or an automated way to export the data to a Google sheet. There is so much actionable data in ISN that there should be a way to take advantage of it without the manual process of running reports.

I have an idea of goal tracking for the year:

Track how many inspections you would like to do
Track how much revenue you would like to make
Track how many new offices/agents you would like to obtain
Track how many breakfast/presentations you would like to do

When you do automatic mileage log, you should have the choice to pick the date with a pop up calendar. I wanted to add mileage from a year ago and I had to continue clicking on the button "Yesterday" for over 365 times to get to the date I wanted. Please let me know if there's an easier way or if you could add that feature. Also, would be nice to have a button to add mileage directly from the order form.

Thank you!

When using agenda calendar, you can't find a date on the actual calendar and enter an event from there. You have to remember the date and go to "add event" and enter the date there. It would be nice to enter it right ON the calendar instead and less likely to make an error in entering the date.

Can "Square" be integrated as a method of payment method?

Realtors and their offices always have a preferred Title Company, usually within their office location. Would love a tab on the Realtor profile where we can include the title company, which is also in our system. It would be similar to The Team feature. Thank you.

To see ALL the digital interaction and define/take any action required, it would be good to post the SMS replies at the Order level

When entering multiple agents at one time, I would like to be able to save the agent info and remain on the same page to keep entering another agent.

recommend that an option be added to the calendar which allows us to enter in an event which repeats on multiple days (start date - end date)... such as vacation time or holiday closures. Currently we have to add multiple events individually and it is time consuming.

I have learned that if you re-activate an inspection from the cancelled status, the emails are on hold and you have to send them out manually. I am requesting that this feature be changed to when an inspection gets re-activated so do all the notifications. It should reflect the current inspection day and time of course.

I just integrated ISN with QBO and love the feature; however, it would be an incredible time saver if I could select a batch of orders to process client creation and/or invoice/payments all with one click. If QBO only allows on at a time, could ISN automate the batch and send them one at a time and simply notify us when the batch is complete?

I suggest some type of spread sheet or a way to upload pictures of expense receipts and a way to save reoccurring expenses in a report, like association and insurance fees.

When the buyers agent is also the sellers agent we don't need to send them all the emails, there should be a button or an option to click that states that the agent is the buyers and sellers. We need to keep track for marketing how many sales we've done for each agent so I don't want to leave it blank.