Suggestions

Suggestions

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  1. Right now the dashboard widget What We Have Scheduled Today has buttons for Yesterday and Today. The ability to enter a date and see what was scheduled that day and the amount would be useful. Yes, you can find this with a report, a bitton would be quicker and easier.

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  2. I would like to put another idea in your head to send up the chain. Digital Business Cards. If there is some way to build this into the RED, WOW!!

    Here is a sample site of what I am talking about
    https://nextcardpro.com

    More importantly, it would gather the data of the realtors, loan people, attorneys, and sellers of homes from inspectors and keep the information stored at a company level.

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  3. Under Inspections tab and Map Upcoming Inspections, can you highlight the boxes to reflect a requested inspector in this section. This would be helpful when rescheduling.

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  4. Nit picky item but the daily email that provides the upcoming schedule for the next day does not register radon drop off/pickup. So if there is one inspection scheduled and two radon drop offs it says, 1 inspection scheduled. Provides a false representation of the day ahead and from the gmail mobile app this is displayed in the preview. Thanks!

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    1. Include the full work order for “events” on the inspector’s schedule in their daily email
    2. Ability to click and drag “events” to move around the calendar (vs. having to go into each event to edit)
    3. Option to customize client info more fully (i.e. separate client fields for 2+ buyers, remove subject property address/fax number)
    4. Updated/richer desktop publishing software for mass email template design
    5. Have the inspection number listed in the drop down search results
    6. Figure out how to not have the map print on work orders (should be able to indicate printing preferences for individual employees)
    7. Font adjustment available per…
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  5. Hello. It would be nice to add inspection notes in the phone app without going to the full desktop version. If the box to do that is already there, I can never find it. Thanks :)

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  6. We would like to be able to put in the radon drop off and pick up in the appointment but not add it to the schedule until we have confirmation from the seller/listing agent. It should go in the calendar as "unscheduled" until we confirm and hit schedule.

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  7. I'd like the ability to have an automated confirmation of a radon appoint. sent out with choices of 24 hours, 4 hours...whatever.

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  8. A dedicated email would give the inspectors the opportunity to text agents/clients without the office having to be involved.

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  9. Would like the ability to designate hourly availability based on zip code for the online scheduler. Don't want to have an early or late schedule time open if we need to travel an hour or so.

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  10. I do not know any calendar app that does not include an address field. I keep asking for this because it is inconvenient to return to the original order for the address when needing to schedule an event for a particular past appointment.

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  11. On the online scheduler clients may select a time, change their minds and not click confirm but the order still blocks the clander until we finally connect with the buyer and realize they never confirmed. I know we can look at the history and see if they confirmed, we do that now but seams backwards. I would love to see this fixed asap. Also adding the ability to collect creditcard info to pay for the inspection and hold the spot with a message about cancellation fees would be nice. We have sortened contingency time frames in our state so some…

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  12. I keep getting orders started, but once it gets to the contact info (name and number) they leave it blank and stop the online order. I don't know if these are actually potential clients or just shoppers or what is going on. I have the name and contact info coded as required, but would like to see it before they put in the info for the property. Seems to be a waste of time ask for contact info at the end of the process.

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  13. I am unaware of any calendars software that does not include an address line that you tap and it takes you to the event address in maps. A software as good as ISN needs this!

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  14. Hello,
    The time clock feature is great for the whole day. Could you create one per inspection so we can track time spent onsite and report writing per inspector. So it would have to show under the mobile individual inspection.

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  15. We would love to be able to allow our agents to request termite and a pool inspection when booking through the real estate dashboard, a lot of our agents use the "app" to schedule and those two functions would great help us here in Phoenix.

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  16. I currently use a company that is able to send sms messages to our office phone numbers to our email and we're able to respond to the sms via email. The way ISN has it set up is cumbersome to have to go back into ISN and then look up the person's profile in order to respond to their text message.

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  17. Spruce Environmental Technologies, RadStars Continuous Radon Testing Monitors are going to start offering a cloud services next month. How do I go about getting them integrated with ISN?

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  18. I should be able to see what personal events I have on my calendar so I don't schedule something during another scheduled event. I currently cannot see any blocked out times without going to the desktop which is much more difficult to navigate from a smartphone.

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  19. We frequently place multiple radon monitors at a residence. The current radon scheduler in ISN only allows us the ability to enter one monitor's serial number. Since we use ISN to track the locations of our monitors, it would be great if we could have up to 4 separate monitors be entered in the app. That way, we always know which monitors were used at which house, and therefore, we can track if one is lost or misplaced.

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